YUPRO Placement Earns 2023 Best of Staffing Client Satisfaction and Best of Staffing Employee Satisfaction
The skills-first placement firm has been recognized by ClearlyRated for three consecutive years for client satisfaction and two consecutive years for employee satisfaction
BOSTON – FEBRUARY 7, 2023 – YUPRO Placement, the nation’s leading skills-first placement firm, announced that they have received two awards from ClearlyRated’s Best in Staffing 2023: Best of Staffing Client Satisfaction for the third consecutive year and Best of Staffing for Employee Satisfaction for the second consecutive year.
YUPRO Placement received satisfaction scores of 9 or 10 out of 10 from 73.5% of their clients, significantly higher than the industry’s average of 46%, and a Net Promoter® Score of 70.6%, an outcome nearly double the industry’s average of 31% in 2022. Additionally, YUPRO Placement received satisfaction scores of 9 or 10 out of 10 from 76.2% of their internal employees, giving a comprehensive view of the firm’s high-quality workplace experience.
“Achieving the Best of Staffing Client and Employee Satisfaction awards for consecutive years while experiencing exponential growth is a testament to why we are growing. This recognition and our growth go hand in hand, as I don’t believe success is possible without a deep commitment to serving others, and our clients recognize this,” said Michelle Sims, CEO of YUPRO Placement. “Our team serves our social mission with fortitude and resilience every day and their dedication shines through in all aspects of our business”.
ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of winning agencies are 1.7 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
“I am pleased to introduce the 2023 Best of Staffing winners alongside their validated service ratings on ClearlyRated.com,” said ClearlyRated’s CEO, Eric Gregg. “These firms have demonstrated a remarkable commitment to delivering amazing experiences, despite another year of upheaval and macroeconomic uncertainty. Hats off to these service leaders – it’s truly an honor to recognize and celebrate their achievements.”
About YUPRO Placement
YUPRO Placement is a Public Benefit Corporation and Year Up’s dedicated skills-first placement firm, supporting their alumni network with job placement services, customized coaching, and ongoing professional development. YUPRO Placement upholds the shared social mission and supports the National Opportunity Workforce —motivated and resilient individuals from traditionally untapped talent pools—in securing jobs where they can earn equitable market wages and access economic and career mobility with employer partners that invest in a diverse, inclusive, and equitable workplace. As the nation’s leading skills-first placement firm, YUPRO Placement offers a strategic, socially responsible alternative to traditional staffing and provides employers with access to an expansive pool of diverse, skilled, and vetted talent available for apprenticeships, contract, and permanent job assignments. Learn more at www.yupro.com.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.